When you request an AUD Withdraw, we will send funds to your nominated bank account on the same day, however unfortunately we are at the mercy of the banks transaction processing times, which means that it may be 1-2 business days before you receive the funds.
If the funds haven't arrived in your bank account after 3 or more business days, please contact support and we'll look into the issue for you.
We are currently experiencing higher than normal volumes of correspondence and are working our way through, attending to those that were received first.
We will reply to enquiries as soon as we are able.