My balance and transaction history has disappeared
It's possible that you have signed in to the app using a different email address to previously. Double check whether you have the correct email address by searching your email archive for emails from @goldpass.perthmint.com.
If you need to log in to another account - delete the app; reinstall; and log in to the other account.
We are currently experiencing higher than normal volumes of correspondence and are working our way through, attending to those that were received first.
We will reply to enquiries as soon as we are able.